Privacy Policy

We operate like a boutique creative studio: we collect only what we need to run the platform, deliver services you request, and keep things secure.

Information we collect

• Account & profile: email, basic profile, and any optional links you add (e.g., social profiles).
• Content: submissions, applications, and reviews you create.
• Usage: device/browser details, pages visited, and interactions (via standard analytics).
• Payments: processed by Stripe; we receive payment status and references, not full card data.

How we use information

• Provide and improve the site, personalize your dashboard, and support author services.
• Send transactional messages (e.g., submission confirmations). Marketing emails are opt‑in and include unsubscribe.
• Maintain security, prevent fraud, and comply with legal requirements.

Sharing

We share data with service providers solely to run the platform (e.g., Google/Firebase for auth and data, Stripe for payments, email for notifications). We don’t sell personal data.

Cookies & analytics

We use essential cookies for sign‑in and security, and limited analytics to understand feature usage. You can control cookies at the browser level.

Data retention

We keep your content and account data while your account is active. You can request deletion at any time; some records (e.g., payment references) may be retained as required by law.

Your choices

• Access/update your profile in Dashboard → Settings.
• Unsubscribe from marketing emails using the link included.
• Request data deletion or ask privacy questions at support@noctuaforest.com.

GDPR & International Users

If you're in the EU, UK, or other regions with data protection laws, you have additional rights:

• Right to access: Request a copy of your personal data
• Right to rectification: Correct inaccurate personal data
• Right to erasure: Request deletion of your personal data
• Right to portability: Receive your data in a structured format
• Right to object: Object to processing of your personal data
• Right to restrict processing: Limit how we use your data

To exercise these rights, contact us at privacy@noctuaforest.com. We'll respond within 30 days.

Changes

We’ll post updates on this page and adjust the “last updated” date. Material changes may also be emailed to active users.

Last updated: January 15, 2025